Terms of service

Last Updated: September 3, 2026

Welcome to Loveais. These Terms of Service govern your use of www.loveais.com and your purchases from Loveais.

By accessing or using our website, you agree to comply with these Terms of Service and our related policies.

1. Store Information

Store Name: Loveais
Website: www.loveais.com
Email: hello@loveais.com
Phone: +1 407-891-5568

Business Address:
8540 Havasu Dr
Orlando, FL 32829
United States

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with or disrupt website operations

  • Gain unauthorized access to systems or accounts

  • Submit false or misleading information

  • Use the website in a way that could harm Loveais or other customers

  • Violate applicable laws or regulations

3. Product Information

We make reasonable efforts to present product descriptions, images, pricing, availability, and other product information accurately.

However, colors and visual appearance may vary depending on your device or display settings.

We may correct errors, inaccuracies, or omissions in product information when identified.

4. Product Availability

Product availability may change without notice.

We may limit purchase quantities, discontinue products, or update product listings.

If an item becomes unavailable after an order has been placed, we may contact you regarding available options, which may include cancellation or a refund.

5. Pricing and Currency

Unless otherwise stated, prices displayed on our website are in United States Dollars (USD).

Your final order total may include:

  • Product price

  • Applicable shipping charges

  • Promotional discounts, if applicable

  • Applicable taxes

If a pricing, technical, or product information error occurs, we may correct the information before processing the order and, where appropriate, cancel or adjust the affected order.

6. Orders and Order Acceptance

Submitting an order does not automatically mean that the order has been accepted.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

We may review orders for:

  • Payment authorization

  • Product availability

  • Billing or shipping information

  • Fraud prevention

  • Compliance with these Terms

We may decline or cancel an order if:

  • Payment cannot be authorized

  • Billing or shipping information is incomplete or inaccurate

  • A transaction is identified for fraud prevention or security review

  • A product becomes unavailable

  • A pricing or technical error occurs

  • The order violates applicable law or these Terms

If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.

7. Payment Terms

We accept payment methods displayed at checkout, which may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • Shop Pay

  • PayPal

Full payment authorization is required before an order can be processed and prepared for shipment.

Payment information is securely processed through Shopify and supported payment providers. Loveais does not store your complete credit or debit card number on our website.

8. Shipping and Delivery

Orders are processed according to our Shipping Policy.

Standard U.S. shipping has an estimated total delivery time of 7–12 business days, including 1–3 business days of processing and 6–9 business days of shipping transit.

Delivery times are estimates only and may vary due to carrier delays, weather, holidays, incorrect address information, order volume, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible items may be returned within 30 calendar days after delivery, subject to the requirements described in that policy.

Please review our Return & Refund Policy for complete information regarding eligibility, return shipping costs, refunds, non-returnable items, and exchanges.

10. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We cannot guarantee changes or cancellations after an order has entered processing or has shipped.

11. Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities associated with your account.

You agree to provide accurate and current account information.

If you believe your account has been accessed without authorization, please contact us promptly.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, share, and protect personal information.

13. Intellectual Property

Content available on our website, including text, graphics, logos, images, icons, layouts, and other materials, is owned by or licensed to Loveais unless otherwise stated.

You may not copy, reproduce, distribute, publish, modify, or otherwise use our website content without prior written permission, except as permitted by applicable law.

14. User Content

If you submit reviews, comments, photographs, suggestions, or other content to us, you represent that you have the necessary rights to submit that content and that it does not violate applicable law or third-party rights.

Where permitted by applicable law, you grant Loveais a non-exclusive, royalty-free license to use, reproduce, display, and publish submitted content for business purposes.

15. Third-Party Services and Links

Our website may contain links to third-party websites or may rely on third-party services.

We are not responsible for the content, availability, privacy practices, or policies of third-party websites or services.

Your use of third-party websites or services may be subject to their own terms and policies.

16. Disclaimer

We strive to provide accurate information and reliable services.

To the fullest extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.

Nothing in these Terms limits any consumer rights or other rights that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Loveais will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website, products, or services.

To the extent permitted by applicable law, Loveais's total liability relating to a claim will not exceed the amount paid for the product giving rise to the claim, except where such limitation is prohibited by law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Loveais and its employees, contractors, service providers, and affiliates from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or misuse of our website.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

20. Termination

We may suspend or terminate access to our website if we reasonably believe that these Terms have been violated or that fraudulent, unlawful, or abusive activity has occurred.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, services, or legal requirements.

Updates will be posted on this page with a revised Last Updated date.

22. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Loveais
Website: www.loveais.com
Email: hello@loveais.com
Phone: +1 407-891-5568

Business Address:
8540 Havasu Dr
Orlando, FL 32829
United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.