Privacy policy

Last Updated: September 3, 2026

This Privacy Policy explains how Loveais ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit, browse, or make a purchase through www.loveais.com.

1. Who We Are

Loveais is an independently operated online retail store.

Website: www.loveais.com
Email: hello@loveais.com
Phone: +1 407-891-5568

Business Address:
8540 Havasu Dr
Orlando, FL 32829
United States

2. Information We Collect

We may collect information that you provide directly to us when you place an order, contact us, request support, or otherwise interact with our website.

This information may include:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation information
Customer support communications
Return or refund request information

When you make a purchase, we may also collect information related to your order, including purchased products, order number, shipping information, billing details, and transaction status.

Payment information is processed through Shopify and supported payment providers. Loveais does not store your complete credit or debit card number on our website.

3. Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Time zone
Pages viewed
Products viewed
Traffic source
Website interaction information
Cookie and similar technology data

This information may be used to operate and improve our website, understand website performance, prevent fraud, and improve the customer experience.

4. How We Use Your Information

We may use personal information for purposes including:

Processing and fulfilling orders
Processing payments
Providing shipping and delivery updates
Responding to customer inquiries
Processing returns and refunds
Communicating about orders and services
Improving our website and services
Preventing fraud and unauthorized transactions
Maintaining business and transaction records
Complying with applicable legal obligations

Where applicable, we may also use information to understand marketing performance and improve promotional activities.

5. Shopify and Service Providers

Our store is powered by Shopify, which provides the e-commerce platform used to operate our online store and process orders.

We may share necessary information with service providers that help us operate our business, including:

Shopify and checkout providers
Payment processors
Shipping and fulfillment providers
Customer support providers
Fraud prevention providers
Analytics or marketing service providers, where applicable
Professional advisors when reasonably necessary
Government authorities when required by law

These service providers may receive information necessary to perform their services.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to:

Operate website functions
Maintain shopping cart and checkout functionality
Improve website performance
Understand website usage
Support security and fraud prevention
Measure marketing performance, where applicable

You may be able to control or disable certain cookies through your browser settings or available cookie preference tools. Disabling certain cookies may affect website functionality.

7. Information Sharing

We do not sell your personal information for monetary compensation.

We may disclose personal information when reasonably necessary to operate our store, process orders, provide customer support, prevent fraud, comply with legal obligations, or protect our rights.

We may also disclose information to service providers that perform services on our behalf.

8. Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:

Requesting access to personal information
Requesting correction of inaccurate information
Requesting deletion of personal information
Requesting information about how personal information is used or shared
Opting out of certain marketing communications
Exercising other privacy rights available under applicable law

To make a privacy-related request, please contact us at hello@loveais.com.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce applicable agreements.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

Payment transactions are processed through Shopify and supported payment providers. Loveais does not store complete payment card details on our website.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or security practices of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

12. Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us at hello@loveais.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Loveais
Website: www.loveais.com
Email: hello@loveais.com
Phone: +1 407-891-5568